CRM Development

A customer relationship management (CRM) system keeps every client, lead, conversation and follow-up in one place. When it is built around your own sales and service process, your team actually uses it.

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Built around your process

Generic CRMs come with features you do not need and gaps where your process is different. We build a CRM that follows your pipeline, uses your terminology and captures exactly the information your team relies on.

Every interaction in one place

Record calls, emails, enquiries, quotes and tasks against each client, so anyone on your team can pick up a conversation where a colleague left off.

Connected to your website and tools

Enquiries from your website can flow straight into the CRM, and the CRM can connect to your accounting, email and messaging tools so information is never typed in twice.

What you get

  • Lead and sales pipeline tracking
  • Client records with full communication history
  • Tasks, reminders and follow-ups for your team
  • Website enquiries captured automatically

How we work

1

Consultation

We get to know your business and what you need the software to do.

2

Assessment

We review your existing systems and plan the best approach.

3

Proposal

You receive a written proposal with the scope and pricing.

4

Build & launch

Once you approve, we build, test and launch, then support you after.

Frequently asked questions

Have another question? Get in touch.

An off-the-shelf CRM is a good start for many businesses. A custom CRM makes sense when your process does not fit the standard product, when per-user licence costs add up, or when you need it tightly connected to your other systems.

Yes. We import your existing client and lead data from spreadsheets or your current system as part of the project.